1. Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Police. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our delaings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it is collected.

2. By accessing to Tan Kim Hock Online, you have consented to the processing described and warrant that any information, materials and data provided by you are accurate.

3. Tan Kim Hock will not be liable for any misuse of password or account hacks, unless this happens at our own fault.

1. By providing any of your Personal Data (i.e your name, gender, age, date of birth, nationality, identity card number, contact details, occupation, preferences, interests and/or other information relevant to the purposes as listed below to San Shu Gong Online or otherwise), you have hereby agreed that San Shu Gong shall collect, retain and use the Personal Data for the following purposes:-

Providing you with services under any Tan Kim Hock’s business;
Processing your application under any Tan Kim Hock’s programme;
Marketing of goofs and services and sending any advertising and/or promotional material to you;
Conducting research on new goods and services for you;
Carrying out matching procedure in accordance with the law;
Notifying you of special offers or new Product(s), updates and promotions;
Performing statistical and analysis of your behavior and characteristics in order to measure inter est in and use of the various areas of the website and providing this information to advertisers together with information as to the number of users that have been exposed to or clicked on their banners; and
Making such disclosures as may be required for any of the above purposes or by law.

2. Personal Data held by Tan Kim Hock will be kept confidential in accordance with Tan Kim Hock’s Personal Data and Privacy Policy pursuant to any applicable law that may from time to time be in force.

3. Any questions, comments, suggestions or informations other than Personal Data sent or posted to the website, or any part of the website by visitors will be deemed voluntarily provided to San Shu Gong on a non-confidential and non-proprietary basis. Tan Kim Hock reserves the rights to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely, including passing it to any associated company for example, in connection with the development, manufacture and marketing of Product(s) and services and to meet Customer(s) needs which are permitted by law.

1. All copyrights, trademarks and other intellectual property rights in all contents, materials, concepts and graphics supplied as part of Tan Kim Hock Online shall remain at all times to be our property or the property of our suppliers or other third-party contents providers. You are strictly prohibited from using or reproducing any of these materials in any way without the relevant third-party proprietor’s and/or our prior written approval.

1. Kindly bear in mind that when making a purchase through Tan Kim Hock Online, our stock fluctuates throughout the day. In the event where the Product(s) ordered is out of stock, Tan Kim Hock will make every effort to ship your Order(s) either fully or partially as soon as possible. The lead-time could be as long as two (2) weeks. In the event that we are unable to secure the stock, the amount shall be credited into your account and made available for your usage upon your next Order(s).

2. Tan Kim Hock may substitute the Product(s) for another similar Product(s) if the initial Product(s) ordered by the Customer(s) is unavailable. The substitution of Product(s) shall be with the consent of the Customer(s). If there is no prior consent from the Customer(s), there will be no substitutions made by Tan Kim Hock.

1. Any feedbacks with regards to your experience in ordering via this Tan Kim Hock Online should be sent to the following address:-

TAN KIM HOCK GULA MELAKA FACTORY SDN BHD
157, JALAN LAKSAMANA CHENG HO, 75000 MELAKA, MALAYSIA.

Attention : Customer Service Department